Thank you for considering our Ayurvedic products. We understand the importance of a clear and transparent refund policy to ensure customer satisfaction. Please find our refund policy outlined below:
Refund Policy for Ayurvedic Medicine Products:
1. 7-Day Satisfaction Guarantee:
We stand behind the quality and effectiveness of our Ayurvedic medicine products. If you are not completely satisfied with your purchase, you may return the product within 7 days from the date of purchase for a full refund.
2. Conditions for Refund:
– The product must be in its original packaging and in a resalable condition.
– The return must be initiated within 7 days of the purchase date.
– Proof of purchase, such as the order confirmation or receipt, is required for all returns.
3. How to Initiate a Refund:
– To initiate a refund, please contact our customer service team at customer service email contactus@mdasindia.com or phone +91 9315981551. Provide your order number, details of the product you wish to return, and the reason for the return.
– Our customer service team will guide you through the return process and provide instructions on where to send the product.
4. Return Shipping Costs:
– Customers are responsible for the cost of return shipping, unless the return is due to a product defect or an error on our part.
5. Refund Processing Time:
– Once the returned product is received and inspected, we will process the refund within 7 days.
– The refund will be issued to the original payment method used for the purchase.
6. Damaged or Defective Products:
– If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or issue a full refund, including any applicable return shipping costs.
7. Non-Returnable Items:
– Certain products may be non-returnable for hygiene or safety reasons. This will be clearly communicated at the time of purchase.
8. Refund Enquiries:
– For any enquiries regarding refunds or returns, please reach out to our customer service team at customer service email contactus@mdasindia.com or phone +91 9315981551.
We value your trust and are committed to ensuring your satisfaction with our Ayurvedic medicine products. If you have any questions or concerns about our refund policy, feel free to contact us. Thank you for choosing Maharishi Dhanvantari Ayurved Sansthan for your wellness journey.